Billing & Insurance
Tower Health Medical Group (THMG) is committed to providing affordable, quality healthcare to all patients. We understand that billing and payment for healthcare services can be confusing.
Knowing your insurance policy is important for you to receive the maximum benefits for your healthcare services. Your benefit coverage level for care provided by Tower Health Medical Group is determined solely by your insurance. Tower Health Medical Group is contracted with many health plans. A list of those plans can be found below. You can also call our Patient Financial Services office at 484-628-5683 for a complete list.
Please note: our list is not meant to be all-inclusive and is subject to change. Please check with your health plan to verify coverage.
Tower Health Medical Group has contracts with a number of health insurance companies. Please select the name of the hospital with which your THMG practice is affiliated below to find out which coverage plans it accepts:
Understanding Your Financial Responsibility
When you are scheduled for a doctor’s appointment or other test, study or procedure at any of our Tower Health Medical Group locations, the representative who checks you in will enter information needed for your patient chart, and to help us bill your insurance. At this time, we will:
- Discuss your portion of the financial responsibility. We will let you know how much your co-pay and deductible will be for the service we will be providing.
- Discuss any past-due balances you may have with Tower Health Medical Group.
- Discuss payment options for your co-pay, deductible and any past-due balances.
There are several payment options available to you at the time of registration. They include credit card using our secure card swipe at your point of service registration, or you can pay with a check, money order or cash.
If you cannot pay the patient responsibility portion of your bill, one of our patient financial service representatives will speak to you about options. This may include a partial payment at the time of service and arranging a payment plan.
We have answers to your questions.
What's the billing process?
We'll bill your insurance company in a timely manner and do everything we can to expedite your claim. But remember, payment is ultimately your responsibility. If we bill your insurer, and after 30 days the account is not taken care of, we'll look to you for final settlement of your bill.
- Online Payment
- Money order
- American Express
Please call 484-628-5820 or toll-free 866-333-5820 between the hours of 8 a.m. and 5 p.m. Monday through Friday.